Everyday Leadership: essential skills for success at work

On-demand training to boost your interpersonal and workplace skills, at your own pace.

Four self-paced modules provide aspiring and emerging leaders with powerful communication and interpersonal skills.

Professional women in leadership

Program Snapshot

Ideal for

Emerging and aspiring leaders; employees at all levels

Gender

All genders

Duration

Four 60-minute modules, 4 months access to learning portal

Fees

$545 + GST.

Delivery

Self-paced online
A head shot of Karen Surmon smiling and a red background

We all interact with other people every day. Regardless of your position title, level of seniority or industry, communication and interpersonal skills are key to success in the workplace. Understanding the core concepts of leadership, and developing skills for effective communication, relationship-building and conflict management, will provide you with the everyday leadership skills you need to shine at work.

Karen Surmon
General Manager, Women & Leadership Australia
Office Background Everyday Leadership participant

Program Overview

Build a toolkit of workplace skills and leadership knowledge that will set you up for success. Whether you are starting out in a new role, stepping up in your team, or looking for some new approaches to common workplace challenges, this self-paced course is for you.

Discover our values-led approach to leadership development that centres emotional intelligence and embraces diversity and inclusion.

With four months access via our online learning portal, you can learn at your own pace, wherever you are.

Learning Outcomes

Understand what leadership means in your current context

Discover your leadership style and values

Build skills for effective listening and communication

Enhance relationships through inclusion, trust and wellbeing practices

Develop conflict management skills using emotional intelligence

Program modules

During the program you will explore:

Module 1 – Your leadership style: identifying your vision and values:

• Discover why authenticity is important in leadership
• Create your personal leadership vision
• Learn self-regulation and wellbeing techniques

Module 2 – Effective communication: skills for influence and impact

• Discover different communication styles and how you can use them
• Improve your listening, advocacy, and inquiry skills
• Learn to enhance your rapport with others

Module 3 – Team dynamics: skills for building relationships and trust

• Discover the difference between dysfunctional and effective teams
• Explore the challenges and benefits of diversity and inclusion
• Learn how psychological safety supports team wellbeing

Module 4 – Challenging conversations: skills for handling conflict

• Discover what emotional intelligence is, and how you can use it
• Identify your default responses to conflict
• Learn different ways to approach and resolve conflict

Program Experience

This online program is self-paced and delivered through our online learning portal. You’ll explore four online learning modules through video content, interactive content and self-reflection prompts.

Enquiries and Enrolments

Fees

The standard program fee is $545 + GST per participant.

Enquiries and enrolment

If you’d like to speak to a Program Advisor please fill out the enquiry form or call us.